Privacy Policy

1. Introduction

Trillectra AI Ltd ("we", "us", "our") operates the Vettora platform at https://vettora.co. We are committed to protecting your personal data and complying with the UK GDPR, the Data Protection Act 2018 (DPA 2018), and the EU GDPR where applicable.

2. Data We Collect

• Account data: name, email address, role (talent/employer/mentor/admin)
• Profile data: CV, skills, LinkedIn URL, work history, education, availability
• Assessment data: AI interview responses, coding task results, competency scores
• Usage data: page views, feature interactions, session metadata
• Payment data: subscription status, billing history (card details processed by Stripe)
• Communications: messages, mentor session notes, email logs

3. Legal Basis for Processing

• Contract: account management, platform services, billing
• Legitimate interests: fraud prevention, platform security, analytics
• Consent: marketing emails, cookies, AI processing of CV data
• Legal obligation: tax records, regulatory compliance

4. How We Use Your Data

• Providing and improving the Vettora platform
• AI-powered matching between talent and employers
• Facilitating interviews, assessments and mentor sessions
• Sending transactional and notification emails
• Processing payments and managing subscriptions
• Detecting and preventing abuse or fraud

5. Third-Party Processors

We share your data only with trusted third-party providers necessary to operate the platform. These include services for authentication, database hosting, document storage, AI processing, payment processing, transactional email, video infrastructure, cloud hosting, and product analytics. A full list is available on request by emailing info@vettora.trillectraai.co.uk.

6. Data Retention

Account data is retained for the duration of your account and for 7 years thereafter to meet legal obligations. Assessment data is retained for 3 years. You may request deletion at any time (see Your Rights below).

7. International Transfers

Some sub-processors operate in the USA. Transfers are governed by Standard Contractual Clauses (SCCs) or adequacy decisions under UK GDPR.

8. Your Rights (UK/EU GDPR)

• Access (Art. 15): request a copy of your data via Settings → Export My Data
• Rectification (Art. 16): update your profile at any time
• Erasure (Art. 17): email info@vettora.trillectraai.co.uk
• Portability (Art. 20): download your data as JSON via Settings → Export My Data
• Restriction & Objection (Art. 18–21): contact us at the address below
• Complaints: you may lodge a complaint with the ICO at ico.org.uk

9. Cookies

We use strictly necessary cookies (session management via Clerk) and optional analytics cookies (PostHog, Vercel Analytics). You can manage your cookie preferences through the banner when you first visit, or via browser settings at any time.

10. Contact

Data Controller: Trillectra AI Ltd
Email: info@vettora.trillectraai.co.uk
Registered in Northern Ireland, UK.